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Frequently Asked Questions
How long does shipping take for my order?▼
Standard domestic shipping typically takes 3 to 7 business days. You will receive a tracking number via email as soon as your literary-inspired apparel departs our warehouse.
What is your return policy for fashion items?▼
We accept returns of unworn, unwashed items with original tags within 30 days of purchase. Simply visit our online portal to initiate a return or exchange process easily.
Which payment methods do you currently accept?▼
The NYPL Shop accepts all major credit cards, PayPal, Apple Pay, and Google Pay. Your transaction is encrypted and secure, ensuring your personal and financial data remains protected.
How do you ensure the quality of your apparel?▼
Our clothing is crafted from premium, sustainable materials designed for durability and comfort. Each piece undergoes rigorous quality checks to meet the high standards of the Library community.
What Our Customers Say
“The literary-themed tote is incredibly sturdy and adds a sophisticated touch to my daily commute.”
“Beautifully designed scarves that feel luxurious. I love wearing a piece of New York history.”
“Perfect fit and high-quality cotton. This library card t-shirt is easily my new favorite wardrobe staple.”
